Personal data and privacy

Personal data and privacy

The purpose of this information is to inform you as a customer of which personal data are collected on our website (RAWBIKE.se) and how the personal data is used. Your privacy is important to RAWBIKE and in addition to the Personal Data Act and the Data Protection Ordinance (GDPR), RAWBIKE complies with all applicable data protection rules. Consent Please note that some personal data is processed under consent, for example in marketing (including newsletters and communications). By registering for a newsletter, you agree to such processing of your personal data. See below about how your personal data will be processed in the current context.

Collected information

RAWBIKE collects personal data when you register to receive offers from us via e-mail and / or SMS, register sales orders in our stores, make purchases at RAWBIKE.se, and / or participate in competitions organized by RAWBIKE . We also collect information about your use of our websites via cookies. You can read more about cookies and what cookies we use here. RAWBIKE collects and processes the following information: name, address, telephone number, e-mail address, in some cases we request your date of birth and your consent to use the information for marketing purposes, consisting of e-mail / SMS newsletters and other forms of direct marketing, as well as communication via social media after your approval. We also have the opportunity to use your personal information with the aim of directing direct marketing to you on the Internet, for example via Facebook and Google. In some cases, information can also be collected from third parties, including in connection with quality assurance of personal data.

How RAWBIKE uses your personal data

RAWBIKE uses the personal data only for marketing purposes or in connection with the purchase being carried out on RAWBIKE (both via our online store and in our physical store). RAWBIKE collects information so that we can provide our customers with relevant offers that fit the interests of the customer. The information will also be used to ensure a good customer experience on our pages, RAWBIKE.se. RAWBIKE, org. 559095-6867, the personal data controller is responsible for the personal data being processed. RAWBIKE will not sell or transfer received personal data to third parties – which means that you will not receive information from companies other than us due to the personal information we collected from you. RAWBIKE collaborates with subcontractors and partners to process and store information and for marketing on behalf of RAWBIKE. Storage and personal data processing will mainly take place in the EU / EEA area.

Processing of personal data will either take place to fulfill the agreement with you, with the support of consent (for example, marketing and newsletter) or to fulfill a legal obligation (including accounting). Personal data will be stored for as long as they are necessary to fulfill the purposes for which the personal data was originally collected. This means that collected personal data for marketing purposes is deleted if the newsletter is terminated or if you withdraw your consent. Personal data due to placed orders or agreements that you entered into with RAWBIKE will be deleted when the agreement has been completed and when all obligations relating to the agreement have been fulfilled. Personal data processed by RAWBIKE to fulfill legal obligations will be erased as soon as the legal obligations have been fulfilled.

You have no obligation to provide RAWBIKE personal information, but it may be a prerequisite for obtaining goods and services. You may withdraw your consent to the processing of personal data at any time for marketing purposes. The easiest way to do this is to cancel the newsletter by emailing us at support@rawbike.se. You have the right to file a complaint regarding the processing of your personal data to the Data Inspection, see more at www.datainspektionen.se.

Contact us

If you have questions about, want access to, or delete personal data that RAWBIKE processes, contact our customer service via e -post to support@rawbike.se